Virtual Assistant

1st Edition

By Ali Soofastaei

ISBN: 9781839688089
Publisher: IntechOpen
Number of pages: 122

Access this book on publisher’s site

An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. Improving the quality of artificial intelligence (AI) learning algorithms increases the application of IVAs in different areas. The capabilities and usage of IVAs are expanding rapidly. IVAs, such as Siri, Alexa, and chatbots, help individuals and companies to make better decisions. They learn from collected historical data, and the quality of their recommendations depends on the size of the database they are using. Modern technology has provided a huge capacity for data collection and storage. This means that the new generation of IVAs can help people much better than the previous one. This book examines the applications of IVAs in different areas and presents a clear vision of how this new technology can be used in current and future activities. Chapters cover such topics as the scientific development of VA technology, generating voices for IVAs, the ethics of using IVAs, and using IVAs in banking and finance.

  1. Introduction
  2. Backgrounds
    • Investigational years: 1910s: 1980s
    • The beginning of intelligent virtual assistants: 1990s: Present
  3. Virtual assistants – method of interaction
  4. Virtual assistants: Services
  5. Virtual assistants – ethics implications
  6. Comparison of notable virtual assistants
  7. Virtual assistants – Financial importance
    • For persons
    • For companies
  8. Virtual assistants: Protection
  9. Virtual assistants: A new definition




Dr. Ali Soofastaei is a global artificial intelligence (AI) projects leader, an international keynote speaker, and a professional author.

He completed his Ph.D. and Postdoctoral Research Fellow at The University of Queensland, Australia, in the field of AI applications in mining engineering, where he led a revolution in the use of deep learning and AI methods to increase energy efficiency, reduce operation and maintenance costs, and reduce greenhouse gas emissions in surface mines. As a scientific supervisor, for many years, he has provided practical guidance to undergraduate and postgraduate students in mechanical and mining engineering and information technology.

Dr. Soofastaei has more than fifteen years of academic experience as an Assistant Professor and leader of global research activities. Results from his research and development projects have been published in international journals and keynote presentations; He has presented his practical achievements at conferences in the United States, Europe, Asia, and Australia.

He has been involved in industrial research and development projects in several industries, including oil and gas (Royal Dutch Shell); steel (Danieli); and mining (BHP, Rio Tinto, Anglo American, and Vale). His extensive practical experience in the industry has equipped him to work with complex industrial problems in highly technical and multi-disciplinary teams.

Dr. Soofastaei is working actively with some prestigious global publishers same as Mc Graw-Hill Education, Intech Open, Springer, and CRC Press as an author and academic editor.


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